Frequently Asked Questions

Change your air filter every 1–2 months and schedule professional maintenance yearly. Our Home Health Plan includes a fall furnace tune-up and a spring AC tune-up to keep your system running at peak performance.

Start with the basics: change your filters regularly, vacuum often, clear your gutters, and wash bedding frequently. For more advanced solutions, we offer professional duct cleaning, REME Halo Air Scrubbers, standalone air purifiers, humidifiers and dehumidifiers, and whole-house purification systems.

AFUE (Annual Fuel Utilization Efficiency) measures furnace efficiency, typically ranging from 80% to 98%. SEER (Seasonal Energy Efficiency Ratio) measures air conditioning efficiency, ranging from 14 to 28 SEER here in Utah. Higher numbers mean greater efficiency and lower energy costs.

We perform detailed heat load calculations on every estimate — never guessing. The wrong size system causes serious problems. A system that’s too small runs all day without keeping up, while one that’s too big causes short cycling, wasting energy and wearing out components prematurely.

Installation is 90% of what makes an HVAC system last. Utah requires RMGA and EPA certifications for technicians. We ensure proper airflow design and pressure-checked refrigerant lines on every job to maximize your system’s lifespan and efficiency.

Every 1–2 months as a general rule. If you have pets or allergy sufferers in the home, change it more frequently. Check your filter monthly and replace it whenever it looks dirty — a clogged filter forces your system to work harder and drives up energy bills.

Watch for unusual noises (banging, squealing, grinding), weak or uneven airflow, inconsistent temperatures between rooms, unexplained spikes in your energy bills, frequent cycling on and off, strange odors when the system runs, or any visible moisture and leaks around the unit.

The most common causes are low refrigerant levels, dirty air filters restricting airflow, blocked or closed supply vents, a faulty blower fan motor, or running the AC when outdoor temperatures drop below 60°F. If your system freezes, turn it off and call us for a diagnosis.

Keep up with regular maintenance, consider upgrading to a high-efficiency system, install a programmable or smart thermostat, have your ductwork professionally sealed, improve your home’s insulation, and use ceiling fans to help circulate conditioned air more effectively.

SEER2, introduced in 2023, uses an updated testing procedure that better reflects real-world operating conditions. The same piece of equipment will show a slightly lower SEER2 number compared to its original SEER rating — it doesn’t mean the unit is less efficient, just that the measuring standard changed.

Every 3–5 years is a good baseline, though homes with pets, allergy sufferers, or recent renovations may benefit from more frequent cleaning. Schedule a cleaning if you notice excessive dust buildup, visible mold growth, or signs of vermin inside your ductwork.

Three big ones: “Closing vents saves energy” — false, it actually increases duct pressure and makes the system work harder. “Bigger is better” — false, an oversized system short-cycles and wastes energy. “Maintenance isn’t necessary” — false, skipping tune-ups shortens equipment life and voids many warranties.

Consider replacement if your system is over 10–15 years old, you’re facing frequent or expensive repairs, your energy bills keep climbing, the unit uses an outdated refrigerant (like R-22), or you’re planning major home renovations that will change your heating and cooling needs.

Our Home Health Plan includes annual furnace and AC tune-ups designed to improve system efficiency, extend equipment lifespan, and reduce the risk of unexpected breakdowns. Members also receive priority scheduling so you’re never left waiting when you need service most.