(801) 997-1617 BOOK NOW
HVAC Plumbing Maintenance About Service Area (801) 997-1617
(801) 997-1617 BOOK NOW
HVAC Plumbing Maintenance About Service Area (801) 997-1617
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★★★★★5.0 • 520 Reviews
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HEAT PUMP INSTALLATION & REPLACEMENT
IN UTAH — 24/7 SERVICE

When your heating bill climbs each Salt Lake City or Draper winter, or your furnace struggles when temps drop to -10°F, a heat pump delivers both heating and cooling in one system. Dual-fuel setups handle Utah's 4,500-foot elevation and temperature swings from subzero January nights to 107°F summer days in the valley.

CALL NOW: (801) 997-1617BOOK ONLINE →
Heat Pump Install Statewide
Manual J Load Calculations
Licensed & Insured
Upfront Pricing
Family Owned
5.0
★★★★★
Average Rating
520
Verified Reviews
120
Min Response Time
24/7
Emergency Dispatch
★★★★★
“Chris and Ninja were fantastic to work with. Chris was incredibly patient, answering all my questions and helping me understand the issues with our old system. The new installation looks great!”
DG
Davy G. — Salt Lake City, UT
Verified Google Review
ABOUT THIS SERVICE

HEAT PUMP INSTALLATION & REPLACEMENT
FROM UTAH'S LOCAL EXPERTS

When your heating costs keep climbing every winter in Salt Lake City and your aging system struggles through the Wasatch Front's brutal cold snaps, a properly sized heat pump handles year-round comfort in one unit — cooling efficiently when July temps hit 100°F in the valley and maintaining reliable heat through January mornings that bottom out near zero. Manual J load calculations size the unit correctly for your elevation (4,200–4,800 ft affects capacity by 8–12%), dual-fuel backup kicks in during sub-zero nights, and all refrigerant work, city permits, and Rocky Mountain Power rebate paperwork gets handled start to finish.

Upgrading from an aging gas furnace and window AC units in Holladay? Building new construction in Lehi? Switching to a dual-fuel setup that pairs a heat pump with your existing furnace in Cottonwood Heights? Licensed technicians walk you through efficiency ratings (SEER for cooling, HSPF for heating), payback timelines based on your actual gas and electric rates, and which brands — Carrier, Lennox, Trane, Bryant, Rheem, York, Daikin — hold up best when your outdoor unit sits at 4,500 feet and faces wind coming off the Wasatch Range. Honest advice on when repair makes more sense than replacement.

Service area covers all of Salt Lake County, Utah County, Davis County, Summit County, Wasatch County, and Tooele County. Same-day quotes available on most calls. Financing with $0 down and a 90% approval rate.
WHAT'S INCLUDED

COMPLETE HEAT PUMP INSTALLATION & REPLACEMENT
COVERAGE IN UTAH

From dual-fuel systems to all-electric upgrades, we install heat pumps sized correctly for Utah's altitude, temperature range, and your home's actual heat load. No guesswork — just Manual J calculations and honest recommendations.
MOST REQUESTED
🔄
Dual-Fuel Heat Pump Install
Dual-fuel systems pair an electric heat pump with your existing gas furnace to optimize efficiency across Utah's entire temperature range. The heat pump runs efficiently down to about 25°F — handling most fall, spring, and mild winter days in Sandy, Draper, and Salt Lake City. When outdoor temps drop below 25°F overnight (common December through February), the gas furnace backup kicks in automatically. You get year-round comfort with lower shoulder-season bills (the heat pump uses 50–70% less energy than gas heat when it's 35–55°F outside) and reliable backup heat when January temps drop to -5°F or lower. Most Utah valley homes hit their heat pump balance point around 25–30°F — the outdoor temperature where gas heat becomes cheaper per BTU than electric heat pump operation. A properly configured dual-fuel system switches between the two based on real-time efficiency, outdoor temperature, and your utility rates. Common dual-fuel scenarios across the Wasatch Front: pairing a new cold-climate heat pump with your existing 90–96% AFUE gas furnace (extends furnace life by reducing winter run hours), installing both systems new for optimal sizing and integration, and upgrading from a standard heat pump that struggles below 30°F to a dual-fuel setup that never leaves you without heat during subzero cold snaps.
Get Dual-Fuel Quote →
MOST REQUESTED
⚡
All-Electric Heat Pump
Going all-electric in Sandy, Draper, or Cottonwood Heights? Modern cold-climate heat pumps work efficiently down to -15°F — covering even the coldest January mornings in the Salt Lake valley (design temp -10°F) — and eliminate gas lines entirely. These aren't the heat pumps from 10 years ago that quit working below 30°F. Today's inverter-driven compressors and enhanced vapor injection technology extract heat from outdoor air even when it's single digits outside. Sizing accounts for Utah's 4,200–4,800 ft elevation (which reduces rated heat pump capacity 8–12% compared to sea-level specs), Manual J load calculations ensure the system handles your coldest design day without backup heat strips, and you heat and cool year-round without fossil fuels or monthly gas connection fees. All-electric makes financial sense in three scenarios: new construction neighborhoods without gas infrastructure (increasingly common in Lehi, Herriman, and Daybreak), existing homes where replacing an aging gas furnace would require expensive flue liner or venting upgrades, and households prioritizing carbon footprint reduction over payback timelines. Upfront cost runs higher than a standard AC — condenser unit alone starts at $12,420; full system installation is quoted after a Manual J load calculation, but you eliminate the $12–$18/month gas connection fee, avoid future gas appliance replacements, and qualify for Rocky Mountain Power rebates plus federal tax credits that bring net cost down significantly.
All-Electric Quote →
♻️
Heat Pump Replacement
Old heat pump over 12 years or struggling to heat your Draper or Holladay home when temps drop below 20°F? Evaluation includes whether repair or replacement makes financial sense, recommendations for a properly sized unit that accounts for your elevation (most valley homes sit at 4,200–4,800 ft, which affects heat pump output), and handling the full swap — refrigerant recovery, old unit removal, new installation, city permits in Salt Lake County or Utah County. Written quote before any work starts. Common replacement scenarios across the Wasatch Front: aging systems losing 3–5% efficiency per year, units undersized by previous installers who ignored elevation derating (an 18 SEER unit rated at sea level drops to ~16.5 effective SEER at 4,500 ft), and dual-mode failures where compressor or reversing valve repair costs approach 60–70% of replacement value. Carrier, Lennox, Trane, Bryant, Rheem, York, and Daikin heat pumps installed, calibrated for altitude, and tested in both heating and cooling modes before leaving your property.
Get Replacement Quote →
⚡
Emergency Heat Pump Service
Heat pump quit during a 105°F July afternoon in Sandy, or frozen solid on a -8°F January morning in Draper? 24/7 dispatch across Salt Lake County (Murray, Holladay, Cottonwood Heights, West Jordan), Utah County (Lehi, Orem, Provo), Davis County (Bountiful, Layton), and Summit County (Park City, Heber). Most emergency calls get a technician on-site within 120 minutes. Real people answer the phone — not an answering service — and upfront quotes happen before starting any repair. Common heat pump emergencies across the Wasatch Front: reversing valve stuck in cooling mode (won't switch to heat when it's 15°F outside), defrost cycle failure causing ice buildup when temps drop to -5°F overnight, compressor lockout from low refrigerant charge (often caused by altitude miscalibration at 4,500 ft), and auxiliary electric heat running constantly because outdoor temps fell below the system's balance point (typically 25–30°F for standard heat pumps, lower for cold-climate models). Diagnosis of the problem, explanation of options (repair vs. replace), and flat-rate quote before touching anything.
Call for Emergency →
🏡
New Construction Heat Pump Install
Building new construction in Lehi or finishing a basement in Draper? Heat pump systems designed and installed for new builds — running refrigerant lines, installing air handlers, coordinating with your HVAC ductwork contractor, and sizing the system correctly from day one. All permits pulled (Salt Lake County, Utah County, Summit County), final inspections handled so you pass on the first try. New construction lets refrigerant line runs be planned cleanly through walls, outdoor units located optimally for Utah's prevailing southwest winds (which create snow drifting issues in winter) and southern sun exposure (to help defrost cycles in January), and dual-fuel controls integrated from the start. Manual J load calculations happen before drywall goes up — not after — accounting for your elevation (4,200–4,800 ft reduces heat pump capacity 8–12%, so a 3-ton sea-level unit performs like 2.6–2.7 tons in the valley). Common new-build scenarios across the Wasatch Front: all-electric homes in neighborhoods without gas service (increasingly common in newer Daybreak, Lehi, and Herriman subdivisions), dual-fuel systems pairing a cold-climate heat pump with a 96% AFUE gas furnace backup, and zoned systems for multi-level homes in Park City or canyon areas where the main floor might be 68°F while the walkout basement is 58°F.
New Construction Quote →
💰
Rebate & Efficiency Upgrades
High-efficiency heat pumps (16+ SEER2, 9+ HSPF2) qualify for Rocky Mountain Power rebates — often $500–$1,200 depending on the model and whether you're in their Utah service territory (covers most of Salt Lake County, Davis County, and parts of Utah County). Rebate paperwork handled, units recommended that qualify, and real-world payback timelines explained based on your current heating and cooling costs (average Draper or Sandy household spends $140–$180/month on gas heat in winter, $90–$130/month on electric AC in summer). No guesswork — just honest numbers tied to your elevation, home size, and local utility rates. Efficiency upgrades worth considering: variable-speed compressors that modulate output instead of cycling on/off (runs quieter at night, holds temperature within ±1°F instead of ±3–4°F swings), cold-climate models rated to -15°F for all-electric homes (covers even the coldest valley mornings without backup), and smart thermostats that optimize heat pump vs. furnace switchover temperature based on real-time Rocky Mountain Power and Dominion Energy rates (dual-fuel systems switch to gas when it's cheaper per BTU, typically below 25–30°F). Equipment tiers, cost differences, and whether the upgrade pays back in 5 years or 15 explained during the quote. Some Holladay and Cottonwood Heights customers prioritize efficiency for monthly bill savings. Others in West Jordan or Taylorsville prioritize upfront cost and accept slightly higher operating expenses. Both are valid — the math gets presented either way.
Check Rebate Eligibility →
HOW IT WORKS

OUR HEAT PUMP INSTALLATION & REPLACEMENT
PROCESS

STEP 01
CALL OR BOOK
Call (801) 997-1617 or book online. We'll schedule an in-home assessment to measure your space, review your current system, and discuss heating and cooling needs.
STEP 02
LOAD CALCULATION & SIZING
Your home's square footage, insulation, windows, and Utah's elevation all determine the exact heat pump capacity you need. Manual J load calculation — the industry-standard method for sizing HVAC equipment — ensures correct sizing on the first try.
STEP 03
EQUIPMENT QUOTE
Written quote includes equipment options, efficiency ratings, rebate eligibility, and total installed cost — dual-fuel vs. all-electric, efficiency tiers, and payback timelines laid out clearly. No pressure, just honest numbers tied to your actual usage.
STEP 04
INSTALL & STARTUP
Licensed technicians install the heat pump, connect refrigerant lines, wire electrical, obtain permits, and test both heating and cooling modes under load. We calibrate refrigerant charge for Utah's elevation and verify defrost cycles work correctly before we leave.
SHOULD YOU INSTALL A HEAT PUMP?

SIGNS YOU'RE READY FOR
A HEAT PUMP UPGRADE

💸
High Gas or Electric Bills
If your gas furnace and AC are both over 12 years old, a dual-fuel heat pump often cuts heating costs 30–40% in shoulder seasons and maintains efficient cooling in summer. Payback depends on gas vs. electric rates — we run the numbers for your usage.
Don't ignore this
🔥
Replacing Old Furnace or AC
When your gas furnace or AC dies in Sandy, Murray, or Cottonwood Heights, upgrading to a heat pump instead of a straight swap often makes financial sense — especially with Rocky Mountain Power rebates ($500–$1,200) and federal tax credits (up to $2,000) available in Utah. The incremental cost over a basic furnace replacement shrinks further once you factor in eliminating summer AC replacement down the road.
Don't ignore this
🌱
Going All-Electric
Eliminating gas service to your home? Modern cold-climate heat pumps handle Utah winters without backup. We size for your coldest design day (-10°F in the valley) and install systems rated to -15°F or lower. All-electric is viable here now — it wasn't five years ago.
Don't ignore this
OUR PROMISE
UPFRONT PRICING.
ZERO SURPRISES.
We diagnose first. We quote flat-rate before touching anything. If you don't like the price, you only pay the diagnostic fee — nothing more. No pressure, no add-ons you didn't ask for, no invoice that catches you off guard.
✓Flat-Rate Quotes Upfront
✓No Hidden Fees
✓100% Satisfaction Guarantee
✓Licensed & Insured in Utah
✓Financing Available — $0 Down
✓Parts Stocked On Our Trucks
CALL (801) 997-1617
NEED HEAT PUMP INSTALLATION?
CALL NOW FOR SAME-DAY QUOTE
(801) 997-1617
Real people answer 24/7. Real technicians respond fast. Real upfront pricing before we start.
BOOK ONLINE NOW →
WHY CHOOSE NINJA HVAC

WHY UTAH
HOMEOWNERS CHOOSE NINJA

  • Utah state licensed technicians on every install
  • Manual J load calculations — no guesswork on sizing
  • Family-owned — we treat your home like our own
  • Dual-fuel and all-electric systems installed
  • Rocky Mountain Power rebate filing included
  • 2-year labor warranty on all installations
  • Financing available — $0 down, 90% approval rate
  • Technicians Available Now
100%
SATISFACTION GUARANTEE
If you're not happy, we make it right. Period.
CUSTOMER REVIEWS

WHAT OUR
CUSTOMERS ARE SAYING

★★★★★
"Highly recommended. Have now used them for 3 AC units in my rentals and help with a water heater. Thank you!"
Chris F.
Sandy, UT
Google Review
★★★★★
"Excellent service came out fix my problem. Let me know what I might be facing in the future. Very helpful technician Josh."
Bob C.
West Jordan, UT
Google Review
RELATED SERVICES

OTHER NINJA
SERVICES YOU MAY NEED

🔄
Heat Pump Repair & Diagnosis
Heat pump not heating in winter or reversing valve stuck? We diagnose dual-mode systems that provide both heating and cooling. More complex than standard AC or furnace — heat pumps need technicians who understand defrost cycles, mode switching, and refrigerant charge at Utah's elevation.
Get Heat Pump Repair →
🏠
Ductless Mini-Split Installation & Replacement
No ductwork in your historic Utah home, ADU, or basement buildout? Ductless mini-splits deliver zone-controlled heating and cooling without invasive duct runs. Inverter technology cuts energy use 30-40% compared to window units or portable ACs. We install Mitsubishi, Daikin, LG, and Fujitsu systems sized correctly for Utah's elevation and temperature swings.
Get Mini-Split Install →
COMMON QUESTIONS

HEAT PUMP INSTALLATION & REPLACEMENT
FREQUENTLY ASKED QUESTIONS

Heat pump condenser units start at $12,420–$14,379 installed. Dual-fuel systems (heat pump + gas furnace) run $18,167–$27,400 depending on efficiency tier and tonnage. Full system cost depends on size (2.5-ton to 5-ton), SEER2 rating, and whether dual-fuel backup is included — quoted after a Manual J load calculation that accounts for your elevation (most valley homes at 4,200–4,800 ft), insulation levels, and Utah’s -10°F winter design temperature. Rocky Mountain Power rebates ($500–$1,200 for qualifying high-efficiency models) and federal tax credits (up to $2,000 for Energy Star certified systems) lower the net cost significantly. No surprises.

Yes — modern cold-climate heat pumps work efficiently down to -15°F, which covers nearly all Utah valley winters. When temps drop below 25°F, efficiency decreases, which is why many Utah homeowners choose dual-fuel systems: the heat pump handles fall, spring, and mild winter days, then a gas furnace backup takes over during the coldest weeks. For homes going all-electric, we size heat pumps to handle your coldest design day (-10°F in the valley) without backup.

An AC can only move heat one direction — out of your home in summer. A heat pump does both: it cools your Salt Lake City or Draper home in summer the same way an AC does, then reverses the refrigerant cycle in winter to pull heat from outdoor air and bring it inside. Same outdoor unit, two modes. In Utah’s shoulder seasons — October, March, April — a heat pump running in heating mode typically costs 40–60% less than running your gas furnace because it’s moving heat rather than burning fuel to create it. Pair it with a gas furnace backup (dual-fuel) for subzero nights, or size an all-electric cold-climate model to handle your coldest design day (-10°F in the valley) without backup.

Depends on your heating choice and electric vs. gas rates. Dual-fuel systems use the heat pump when it’s efficient (above 25°F). They switch to a gas furnace when temps drop. Most cost-effective for Utah’s temp swings. All-electric heat pumps cut gas entirely. They work fine in Utah winters if sized right. We run the cost comparison based on your current bills. We explain payback for both options during your quote.

Most residential heat pump installs take 1–2 days. Day one: remove old equipment, install outdoor condenser, indoor air handler or coil, refrigerant lines, electrical hookup, and permits. Day two: refrigerant charging calibrated for Utah elevation, startup testing in both heating and cooling modes, and defrost cycle verification. Dual-fuel installs that include a new furnace may take 2–3 days depending on ductwork modifications.

Yes. Rocky Mountain Power offers rebates ranging from $500–$1,200 for qualifying high-efficiency heat pumps based on SEER2 and HSPF2 ratings. Federal tax credits up to $2,000 are also available for Energy Star certified systems. We handle the rebate paperwork and verify your equipment qualifies before installation. Ask about current incentive stacking during your quote — programs change seasonally.

All heat pump installations include a 2-year labor warranty covering our workmanship — refrigerant connections, electrical, ductwork modifications, and startup. Manufacturer equipment warranties range from 5–10 years on parts depending on the brand and model you choose. We’re Utah state licensed, fully insured, and family-owned — we stand behind every install.

Can't find what you're looking for? Call (801) 997-1617 — real people answer 24/7.
SERVICE AREA

WHERE WE OFFER
HEAT PUMP INSTALLATION & REPLACEMENT

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